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How to disable Emergency Alert notifications on dual-SIM Windows 10 Phones


If you are familiar with any of the latest smartphone models that have launched over the last four years or so, you have probably seen an emergency alert pop up once or twice. These are messages that are sent by certain government agencies and shared with mobile carriers so that they can be displayed on your phone. These same alerts can sometimes be found scrolling across your TV or interrupting your favorite radio station. They can be anything from a tornado alert to a missing child alert via the AMBER alert system.

This is a great feature when it comes to minimizing the time it takes to deliver a warning to a population of people since most consumers have a cellphone in their pocket (and not always sitting in front of the TV or radio). This is also great when a child goes missing and they can get the help of all those eyes roaming the city, to look out for a specific suspect vehicle or person.

However, what if you don’t want these alerts to invade your screen? Most people seem to take well to them, but then there are times where they aren’t so welcome. A good example would be an AMBER alert at 3:30am in the morning while you are sleeping. This would be my experience which caused me to want to share this, as there is nothing I can do in bed at 3:30am in the morning that could possibly help in the search of a vehicle, especially when my phone is set to Quiet Hours mode.

So this tutorial goes out to anyone who owns a Lumia 950 or 950XL with dual-SIM feature (as well as any Windows 10 Phone that features dual SIM). Typically, the settings to control these alerts are found directly in the messaging settings screen, but when using a dual SIM phone, there is one extra step to take.

First, you will want to go to your settings screen, either via your apps list or by dragging down your notifications center and clicking on the settings icon. From there, you will want to click on “System“.


From here, you will want to click on “Messaging“.


Now this is where an extra step falls into place. Normally, the link to your alert options would be on this screen. However, since the alerts are based on your carrier and the phone has dual SIMs, you now have to choose which SIM/carrier to control the settings for. If you only have one, then choose that SIM, else you will have to do the same for both. In this example, only SIM 1 is being used. So you would click on on “SIM 1” under the SIM list.


Now you will see your “Change emergency alert settings” link towards the bottom. Click on this to get to the settings.


Here, the settings are broken down to Presidential, Extreme, Severe and AMBER. You cannot change the settings for Presidential Alerts. These are issued by the President directly and most likely would have something to do with national emergencies. Hopefully, we won’t ever have to worry about these. Unless of course he decides to use them as his personal Twitter feed. Extreme Alerts are man-made or natural disasters like a Tornado warning. Severe Alerts are similar to Extreme but a little less severe, such as thunderstorms and flash flood warnings. Finally, the AMBER alert system (as mentioned above) is for missing children. When a child has been kidnapped or considered missing, it gets blasted out through the AMBER alert system so that the general public can help in the location of these children, as well as possibly the suspects that may be behind their disappearance.


Remember, to adjust the settings of both SIMS if you are using two SIMS.



About Author


Designer, Editor and Reviewer for Poc Network, ProAudio and Mobile Nations.

James enjoys spending most of his time as an audio engineer and technician for the live music industry when he isn’t running around the office here juggling an intense workload. He can also be found frequently in the nearby mountainous ranges, scrambling rocks and rappelling down large sections.

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