As AI solutions like ChatGPT and Google Bard continue to spread, we knew that it wouldn’t be long before the technology found its way into the digital assistants we have been using thus far. Now, that time has come and Amazon is looking to be one of the first to really integrate it into its Alexa assistant to improve on how it interacts with users in every way.
With this, the company is using generative AI to give Alexa an upgrade, taking advantage of the power of LLM AI (like ChatGPT, Bard, etc.). The new upgrade will allow Alexa to be able to change its tone to adapt to how the question is being asked or what the answer would be. The company gave examples like what would happen if you asked about the score of your favorite team. If the team is winning (or won), Alexa would sound happy. And if the team isn’t doing so well (or lost), Alexa would sound more empathetic.
Amazon says that Alexa will sound a lot more realistic with its tone and its answers. While also being able to carry on conversational requests. So that you can interact with smart devices on your network without making everything sound like a command. For this, one of the examples the company used was telling Alexa that there was a mess on the floor. The preferred result in such a situation would be to trigger the robotic vacuum (if you have one) to come clean it up.
Consumers should see some of these updates roll out in the near future (“coming soon”). Allowing those who already have Amazon Echo speakers to get a preview of things to come and where the digital assistant is heading in the future.
