Amazon has partnered with the company Chamberlain to work with their WiFi-enabled MyQ garage door openers and accessories, for the purpose of adding the ability to deliver Amazon packages directly into your garage while you’re not home.
The new service is free and part of Amazon’s Key service, which before gave you the option of allowing Amazon delivery personnel access to your front door for the same purpose. This extends that option to the garage as well or as an alternative.
It does require that you either have a Chamberlain MyQ enabled garage door opener, or a Chamberlain MyQ Garage Hub if you have an alternative brand opener. The hub option works with “most” models and brands post 1993 that allows you to program 3rd party remote to it (like the built-in buttons inside of modern cars). You can find MyQ enabled garage door openers or the hub on Amazon here (or via Chamberlain’s myQ website here).
Thankfully, you do have to personally choose to opt in to the new service in order for delivery personnel to have access to anything. So this doesn’t mean that they have taken it upon themselves to hack into your garage door without your permission. If you choose to opt-in, you can visit https://www.myq.com/key-by-amazon and go through the instructions of allowing Amazon access to it.
For those who would rather not let strangers have access to your garage, you can rest safely knowing that all you have to do is ignore it all and continue living your life without giving anyone access.
Very shady. My sister recently got a MyQ opener. While visiting today she told me that Amazon had delivered more then one package inside her garage and she had no idea how they were getting the door open. I did a google search and was able to inform her it was because of her new opener. We were able to go to the app and determine how to opt out. MyQ needs to be more explicit about this option. BOLD LETTER warning telling users that if they opt in their garage will be breached my Amazon. You may trust all the Amazon employees, I DON’T!!
Nonsense! Amazon DID take it on themselves and opened my garage today to leave a delivery. I do not even have Amazon Key. I did NOT give permission to open my door for the delivery!
YES! We just had the same problem. We NEVER gave ANYONE access to our MyQ. And because of Amazon’s new service, they broke so many codes of ethics by making the default delivery option for checking out, to be this new garage service. My wife didn’t notice that was selected, and without giving anyone any other information, this shady service allowed their driver to open our garage and walk right up to our unlocked door.
EXTREMELY shady, should be illegal. Can’t figure out how to block them forever without deleting the MyQ service.