WD (Western Digital) is facing a lawsuit targeting multiple external SSD models with claims that they launched with major flaws that can lead to the loss of data stored within. This is despite the models being marketed as being durable and dependable.
The lawsuit claims that the drives launched with flaws that could suddenly lead to messages that the drive is unreadable by the system it is connected to. Resulting in a complete loss of any data stored within. As well as that the company (WD) should have known of the issue, or actually did know, and did not disclose this to customers. In fact, it issues a firmware patch seeking to fix related troubles, but these troubles continue to exist even now.
More than $5 million in damages is being sought out by the lawsuit, claiming that these flaws have led to potentially thousands of dollars in loss. Mostly brought to light by professionals using these drives for daily business activities.
Hopefully, this doesn’t become a new pattern for WD as it has been one of the most trustable names in storage. This might have been a singular oversight or a bad decision by select decision-makers that may not be repeated in the future (hopefully). Another example of the importance of transparency and companies owning up to the mistakes they make.